Frequently Asked Questions

Can I cancel my membership?

Absolutely, you can cancel your yearly membership within the first 30 days after signing up.
If your membership included a free item, such as shirts, ukuleles, packs, or any special deal, the price of that item will be deducted from the membership as well.

During the initial 30-day period, you're eligible for a prorated refund of the remaining months. After this period, all yearly memberships become non-refundable.

The Uke Like The Pros team is dedicated to providing you with exceptional content, courses, challenges, workshops, and a fulfilling learning experience. We're always here to communicate and improve your journey. To cancel your membership, simply reach out to us ‚Äď it's as simple as that!

 

If you wish to cancel your Monthly or Yearly Memberships, please follow these simple steps:

  • Log in to your account at ukelikethepros.com/login.
  • Click on your avatar located at the top right-hand corner.
  • Navigate to "Settings."
  • Select "Billing Info."

Choose the option to "Cancel.

If you have any problem just send a request to [email protected]

 

What categories are in Uke Like The Pros?

Uke Like The Pros offers a diverse array of categories to suit different skill levels and interests:

Beginner:

  • Beginning Ukulele Bootcamp Course
  • Beginning Ukulele Starter Course
  • Master The Ukulele 1 Course
  • Ukulele Practice & Technique Bootcamp Course

Intermediate:

  • Master The Ukulele 2 Course
  • Beginning Music Reading Course
  • 23 Ultimate Chord Progressions
  • Beginning Fingerstyle Songbook Course #1

Advanced:

  • Ukulele Blues Mastery Course
  • Beginning Ukulele Soloing Course
  • Fingerstyle Ukulele Mastery Course #2
  • Jazz Swing Mastery Course

Fun:

  • 21 Popular Songs For Ukulele Course
  • Ukulele Christmas Songs Course
  • Guitar Fundamentals Course
  • Beginning Ukulele Kids Course Songbook

Baritone:

  • Baritone Strumming Essentials Course
  • Beginning Baritone Bootcamp Course
  • Master The Baritone #1 Course
  • Baritone Blues Mastery Course
  • Beginning Baritone Fingerstyle Songbook #1 Course

Guitarlele:

  • Guitarlele For Ukulele & Guitar Players Course
  • Guitarlele Blues Mastery Course

Each category offers an array of courses designed to support your musical growth and success.

 

Are these courses good for a beginner?

Absolutely! Our courses are tailored to accommodate learners of all skill levels, especially beginners. With a wide range of courses categorized based on experience, whether you're just starting or seeking skill refinement, we have the right courses for you. For added guidance, our Members Guide, offered with Premium and Platinum memberships, offers a clear path from beginner to advanced levels. This ensures your learning journey is seamless and rewarding. Experience the joy of learning the ukulele with courses that meet you where you are and help you grow.

 

Can children take these courses?

Absolutely! While our Beginning Ukulele Kids Course is tailored specifically for children, all of our beginners' courses are designed to be accessible to learners of all ages, including adults. So, whether your child is interested in our dedicated Kids Course or you're looking to embark on the ukulele journey yourself, ULTP has something for everyone.

For kids, we have the Beginning Ukulele Kids Course Songbook, which is carefully crafted to engage young learners. Feel free to explore the Kids Course or any of our other beginners' courses based on your preferences and goals.

Check out the Beginning Ukulele Kids Course Songbook here:

Beginning Ukulele Kids Course Songbook

 

Where can I purchase the books for the courses?

Go to our Terry Carter Music Store Website under Books.

Or our Amazon store

 

Is it hard to get a refund if I don't like it?

No, it's a piece of cake. You can cancel your purchase within the first 30 days of enrollment. All you need to do is contact us at [email protected], and we will refund your money if you're not satisfied.
** Workshops are NOT refundable***

 

 

How much do I need to practice?

The more you can practice the better. But we recommend that you practice a minimum of 20 minutes a day. The more you practice the more you will get out of the course. Remember that 20 minutes a day is better than an hour once a week.

 

Can I access the lessons from any country?

Yes, if you can access internet then you will have unlimited and complete access to all the material.

 

Do I have to have a ukulele with a high G or a low G on the 4th string?

It doesn't matter whether you have a ukulele with a high G or low G on the 4th string. The choice depends on the sound you prefer. Both options are fine, and it's all about personal preference. To help you decide, we recommend watching Terry's video on the differences between low G and high G tunings. It will provide valuable insights to guide your decision. Enjoy exploring the unique sounds each tuning offers!

You can check this video for more information: High G VS Lower G

 

Can I play my Baritone on the Ukulele courses?

 Yes, you can - See how on our YouTube channel

 

Can I play my Ukulele on the Baritone courses?

 Yes, you can -  See how here with our YouTube Video

 

Is the site secure? I don't like using my credit card online.

Yes, ULTP is a secure website. Your private information is safe with us, and we prioritize the security of all transactions. We understand your concerns and take every precaution to ensure your data is protected.

 

What if I want to change my existing membership to Standard or Premium to Platinum Membership?

¬†Contact us at [email protected]¬† and we are happy to help . We can prorate your existing membership and apply it to the new one.¬†

 

Can I Pause my Membership if I go on Vacation ?

Yes, please contact us at [email protected] and we can process this for you. Pausing your subscription will immediately stop the collection of payments and stop access to your Membership until you choose to resume access again. To resume your membership contact us at ¬†[email protected]¬†

 

How do I reinstate my Paused Membership?

You may resume payments at any time. If you resume payments, the billing date will remain the same as it was prior to pausing the subscription. Please contact our Team members at [email protected] and we will reinstate your membership.¬†

 

I purchased a membership with a special discount? Is this a lifetime deal, or will the rate increase next year?

Please contact us, and we'll make sure to check the terms of the offer you took and find a suitable solution for your situation.

 

I forgot my password:

No problem, just click on the "Forgot Your Password" below your login account and we will send you a password reset email. https://www.ukelikethepros.com/login

Still can't access your membership or courses contact us:¬†[email protected] | 562-855-2926

 

How to login?

To log in to our platform, follow these steps:

  • 1.Visit our Uke Like The Pros website¬†
  • 2. Look for the "Login" or "Sign In" button, usually located at the top right corner of the webpage.
  • 3.Click on the "Login" or "Sign In" button¬†https://www.ukelikethepros.com/login
  • You'll be redirected to the login page. Enter your registered email address and password associated with your account.
  • Click the "LogIn" button.
  • If you've entered the correct credentials, you'll be successfully logged in and directed to your account dashboard or the main page.

If you experience difficulties, don't hesitate to reach out to our support team for assistance. [email protected]¬†

 

What level are the Workshops?

Our workshops cater to various skill levels, from beginner to advanced. Each workshop is designed to provide valuable insights and techniques suitable for the specified level.

Whether you're just starting your ukulele journey or seeking to refine your skills, you'll find workshops that align with your proficiency. Feel free to explore our workshop offerings and choose the ones that best match your experience and goals.

If you have any specific questions about a particular workshop's level, don't hesitate to reach out. We're here to guide you toward the workshops that suit your needs.[email protected]

 

How can I talk with other ULTP members? 

To communicate with others in the ULTP Community, we encourage you to join our free forum. It's a wonderful platform where you can share your progress, connect with fellow musicians, and engage in discussions about your musical journey.

Feel free to visit the forum and start connecting with others who share your passion for ukulele and learning. Free ULTP Forum

 

How can I find my courses? 

To access your library and find courses, please follow these steps:

  • Log in to your Uke Like The Pros account.¬†ULTP LOGIN¬†
  • Once logged in, navigate to the "My Courses" or "Library" section. This may be located in the top menu or on your account dashboard.
  • ¬†In your library, you'll see a list of courses available to you. Click on the course you're interested in to start learning.

 

How do I search for specific lessons in a course?

  • Use the Search feature: inside your course make sure to check the header menu, you'll see the word "SEARCH" if you click it you can type the specific lesson inside that course you are looking.
  • Navigate: Find and select the course you wish to explore from your library or course list.
  • Explore Contents: Inside the chosen course, you'll discover a table of contents or a list of lessons. Scroll through this list to locate the specific lesson you're seeking.

Feel free to reach out if you need further assistance or have any questions.

 

Members of both monthly and yearly subscriptions can find their Members Guide by following these steps:

  • Log in to your Uke Like The Pros account.¬†ULTP Login¬†
  • Navigate to the "Members Guide" section. This may be accessible from the top menu or your account dashboard.

In the Members Guide, you'll find informative videos on how to navigate the ULTP Community, learn about posting, and much more. If you encounter any challenges, please don't hesitate to reach out for assistance.

 

What are the differences in Memberships that we offer:

Monthly and Yearly Premium Membership: 

Premium membership 

  • 20 Beginner, Intermediate, and Advanced Ukulele Courses
  • Access To ULTP Forum
  • Access To ULTP Community
  • Access To ULTP Members Guide
  • Special Discount For ULTP Merch
  • Downloadable Backing Tracks
  • Downloadable Tab And Music Sheets
  • FREE $25 Terry Carter Music Store Gift Card (For Yearly Members)
  • FREE Weekly Practice Guide (For Yearly Members)
  • 30 Day 100% Money Back Guarantee

 

Monthly and Yearly Platinum Membership:

Platinum Membership 

  • All Beginner, Intermediate, And Advanced Courses For Ukulele, Baritone, And Guitarlele
  • Live Q & A Session: Beginner Ukulele, Intermediate/Advanced Ukulele, Baritone And Guitarlele
  • Access to All Workshops
  • Access To All Challenges And Giveaways
  • ULTP Song Catalog
  • Special Discount For ULTP Merch
  • Downloadable Backing Tracks
  • Downloadable Tab And Music Sheets
  • Access To ULTP Community
  • Access To ULTP Forum
  • Access To ULTP Members Guide
  • Early access to all new courses (For Yearly Members)
  • FREE Weekly Practice Guide (For Yearly Members)
  • 30 Day 100% Money Back Guarantee

Feel free to explore these membership options further, and if you have any questions, please don't hesitate to reach out.

 

Thanks for your support and enjoy the courses!! Welcome to the ULTP Community!!

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